XM Radio Issue

ChevyDude

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#1
Please fill out the following to ask a question.

MAKE:Honda
MODEL:Accord EXL
YEAR:2011
MILES:197k
ENGINE:4 cyl
DESCRIBE ISSUE....
My wife has had an intermittent issue with her XM radio. It began last year while we were on vacation in Arkansas. At that time I contacted XM and they walked me through a procedure and that seemed to have solved the issue. They initially tried to convince me to take the car to the dealership as the radio was probably the issue. Fast forward to today and a similar/different issue has surfaced. The radio just says "loading" and only works sometimes. I've spent the better part of 2hrs on the phone with XM tech support and needless to say I have gotten nowhere.....not much further than confirming my account.

Anyone run into this issue?

Thanks guys,

Chevydude
 

kev2

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#2
Sorry dude - no help from me.
All I know about XM -
did you do a signal refresh?
The results may yield an answer -
I do not know how to interpret the results.
 

ChevyDude

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#3
Yes, the XM folks did a refresh...no luck. Wondering if anyone has the Honda procedure on removing and replacing the antenna? Inexpensive and might be worth a shot.

Thanks
 

kev2

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#4
I am sorry - embarrassed to add this - but to answer your question.

I know you CAN confirm signal strength from antenna to radio without disassembling.... we need a audio geek.

I am searching some idea out - will post later.
 

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kev2

wrench
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#6
I trying to find a antenna 'splice' or connector somewhere in vehicle, where we could test before disassembling headliner - .

I doubt manufacturing vehicle without a connector is done. Think of routing that as 1 wire.
 
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#7
Arkansas should be far better than Wisconsin, here that satellite is only about 20 degrees above the horizon, try getting good reception on tree lined roads or at the bottom of a hill. Since I have tall trees in my backyard, reception in my yard is zero. Same with OnStar, but the GPS and cell phone work.

Direct TV and Dish guys are always knocking on my door, sure I will sign up, climb up all over the roof and get zero reception. Same deal, GHz signals that are strictly line of sight, bird flying by can block these signals.

In the 60's, had a LF radio in my boat, could listen to ships around the world with that thing, but then the FAA switches to the upper VHF range, if you weren't within 10 miles of another boat calling for help, were dead meat.

Same with digital TV, people in the sticks could pick up 40 MHz TV for free, but jacked that up to the 500 MHz range. If they lived in flat farm land, could get a dish for only $$$$ per month. If not, were dead meat, only was I can get reception is with cable for only $$$$ per month.

When XM was free, could get good reception 40 east of here in flat farm country, but was wasting more time playing with it trying to find something worth listening to. Driving west, only on the top of a hill. Could be your problem.
 
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#8
Have you tried just taking the fuse out, wait 1 min and replace the fuse. That worked for me when my radio locked out on loading disc.