I wanted to post this here for some ppl that may knock Snap-on and Mac tools. I live in a region where we don't see those trucks so often. So I had some tools I needed replacing. I didn't quite know how to go about it. I called the service dept of both companies. I explained my problem. They just asked for the product code #'s. From snap on, I received a brand spanking new F80 ratchet, best one they ever made in my opinion, a 3/8 10mm deep impact socket, a 1/2 drive 1 inch deep impact socket. All came via purolator, no questions asked, no proof needed that they were broken. I thought they would only send me a gear kit for the ratchet. Wow, I was impressed. I am good for another 20yrs with that new ratchet, easy. From Mac, I received a 19mm, 20mm, 21mm deep impact sockets. Arrived via UPS, again, no questions asked, no proof needed. They were rounded cuz of tire work. They were my first sockets I bought coming into this trade many yrs ago. My 20mm oddly gets alot of use. When the 19mm wheel lugs with a so called protective cover gets swollen I use the 20mm, when the 21mm lugs nuts loose the cover, I use the 20mm. So, anyway, they were so rounded out I needed new ones. Normally, my truck guy would not warranty them because they showed wear. Customer service didn't blink an eye. Just asked where to send them. Again, good for another 20yrs or so. Goes to show, when your an honest guy/worker and use a good base product, they will want you to come back and continue to buy their well made products. So kudo's to Mac and Snap for standing by their product even if I didn't go through a truck dealer. On a funny note. My first sticker that went on my tool chest became my third tattoo, with slight modification. A tattoo, if you get one, should resemble who and what you are and stand for.