B&B Electronics Mfg Co 707 Dayton Road Ottawa, IL USA 61350 Phone: 1-815-433-5100 AutoTap Support For WINDOWS Operating System / PC Version As most of us working on today's vehicles know, there are several OBD II Scanner options available, the question is which ones work, work the best, are "user friendly", and have quality customer support? Well, I have an answer to those questions. I can not think of a better company to produce an OBD II scanner for PC's than one who also deals in advanced communications. If you get a chance, click on the B&B Electronics logo and you will see what I am talking about. I visited the site and wow, was I impressed!! Consider this, the PCM (Powertrain Control Module, i.e. Computer) has the capability of storing a problem that arises and is capable of sending data to a scanner. This is done through cabling and adapters from "port to port" communication, from the DLC (Data Link Connector) to the port of the scanner. The AutoTap Windows version connects to a PC, or for portability, a laptop, via a cable attached to the DLC. The AutoTap OBD II Hardware and a serial cable connect to the COM Port of the PC/laptop. COM stands for Communications, now you can see what I mean about this scanner system and the company that manufactures it. I have a lot to cover here and there are ALOT of images, so pardon the load time of the article. It has taken about 1 1/2 months in all to write this review. Partially because I have had the system in constant use at my shop, so taking the time to use it to review it wasn't easy (grin). Before I get started, I want to tell you that I have indeed used this system extensively. I have connected the vehicle to seventeen vehicles in all since I received the system. In saying that, realize that my comments reflect hours and hours of testing this system. Ok, lets get started.... One of the first things I notice is packaging. The AutoTap system comes in a very nice carrying case. Unique and positive case locks and plenty of room for the system. The picture to the left shows the contents of the AutoTap for Windows system. The contents are: -Carrying Case -AutoTap for Windows Software CD -AutoTap OBD II hardware -OBDII Cable (connects vehicle to AutoTap hardware) -Serial cable (connects pc to AutoTap hardware) -Warranty Information -AutoTap Software Registration Certificate -Quick Start Guide -AutoTap decal sticker Installing the AutoTap for Windows software is as simple as inserting the software CD into the laptop CD drive. The program will "autorun" and a list the choices will be displayed that are included on the CD. Throughout my article, I will be referring to PC as a laptop. Personally, I prefer using a laptop due to the portability and advanced features within the AutoTap system. The laptop that I am using is an "A Series" Fujitsu Lifebook. For the minimum requirements to properly use this system on a PC or laptop, click here:FAQ..PC/laptop requirements. scroll down the page and the requirements are listed. To finish the software installation, simply follow the installation instructions on the screen.