Looks like I would have to take this up with the Consumer's Tribunal as both the distributor and Peugeot Asean office are not helpful at all.
Before my warranty ended, I sent the car in for my last warranty service. Among them I complained about about slight 1st gear jerks (which was not present before), and again I complained about the slow coolant loss that I have. They dismissed it as nothing, and they said that they did not find any "error codes" upon PPS electronic diagnosis.
I got the car returned, and I did not have time to follow up. About 2 months later the snow & sports finally turned on. By then they claimed that my WARRANTY is already over.
I am sure that the gearbox was already showing signs of problems before the warranty ended, but it is their word against mine. It is also their argument that since the PPS electronic diagnosis did not show up any error, they cannot do anything then (before warranty ended)
When I sent the car in after the "snow and sports" lights turned on, it was then that they opened the Valve Body cover and discovered white paste (present of water). They said water ingress is external and blaimed it on the car being driven through a flood.
Do you guys out there think I have a VALID CASE ? WHAT should I do and how do I argue my case in the Tribunal ? Are there any legal minds out there, who can give some advise ?
I did some digging and found this:-
1) Workshop claimed "The heat exchanger is in good condition and also understands from technical cell that this type is a improved version", but this is incorrect. They also did not do any leak tests on the Heat Exchanger, yet they arrived at the conclusion that it is OK.
I found out that the Heat Exchanger (Distrib Chamber) on my car has part number 2275.47. This has been superceded by part number 2275.59.
2) Found out Peugeot Technical documents that states that there is a defect in the AL4 gearbox Breather Plug (Snifting Valve) PN 2268-20. According to the document, if you drive through a puddle of water or flood of 7cm in height at between 10 to 80 km/hr, it will cause water to enter the gearbox through the Breather Plug. This will cause Delay in engaging 1st gear, or shock when changing gear. The document says that 1 draining or several of the ATF does not always prove sufficient to regain normal gearbox operation; in the case overhaul or replace gearbox. They have since come out with a new Breather Plug (PN 5126-13) which solved the problem.
The workshop refused warranty on 2 grounds, that is, 1) my car is out of warranty 2) the water ingress is external and I have driven the car through a flood. They offered a solution, for which I have to pay for. Flush the gearbox (12 litres), and change the Valve Body, and see if it works. If not then change the gearbox.
Can someone give me advise on how I should should proceed with my case ?